Randolph Heating & Air, LLC

Randolph Heating & Air, LLC has served Wilmington, North Carolina homeowners for years, operating as a father-and-son team with a 4.9-star average from seven verified reviews. The crew has built a reputation for taking on challenging jobs in the area, including properties over 50 years old with aging infrastructure. Mr. Randolph, the senior technician, has earned particular praise for his methodical approach, keeping homeowners informed at every step of a project. The company handles both heating and cooling needs across the region, with reviewers noting the crew's willingness to explain technical issues in plain language.

What distinguishes Randolph Heating and Air from competitors is their track record on difficult repairs. Multiple reviewers came to them after other contractors failed to resolve persistent problems. The team has demonstrated skill at diagnosing issues that eluded previous technicians, and they communicate openly about what the work entails before proceeding. Their pricing has drawn consistent approval, with customers noting quotes that beat competitors while delivering more comprehensive service. This combination of diagnostic expertise and fair pricing appears repeatedly across their review portfolio.

Sandra Randolph, a customer from their December 2022 work, described a month-long heating outage resolved through persistent effort on her vintage home. Nicholas DiMaio specifically mentioned the father-son team arriving on a Saturday with short notice to fix an issue that had defeated three other contractors. AJ Johnson noted that Randolph's quoted price held steady even when post-hurricane demand drove up costs elsewhere in the market. These scenarios illustrate the company's responsiveness during emergencies and their commitment to transparent pricing under pressure.