Titan Air Heating and Cooling-Wilmington

Titan Air Heating and Cooling operates in Wilmington, North Carolina, as a locally owned and managed HVAC contractor earning a 4.6-star rating from 36 customer reviews. The business is led by Chris Godin, who handles service calls personally alongside his team, providing residential heating and cooling solutions throughout the Wilmington metropolitan area and neighboring communities. This contractor handles thermostat upgrades, system repairs, and new equipment installations for homeowners seeking reliable climate control.

This contractor distinguishes itself through transparent recommendations and responsive service rather than aggressive upselling. Customer reviews specifically mention Ecobee smart thermostat installations as a specialty, with the owner helping clients move beyond builder-grade equipment that was causing system inefficiencies. Mini-split project experience appears in multiple reviews, and the team has completed installations described as done right and on deadline. Same-day diagnostic visits are available, with at least one reviewer calling after hours and receiving service the same evening.

Named customer experiences from reviews tell the story best. Felicia Whiting described a fan motor issue resolved in under 24 hours after contacting the team after 5pm, praising both speed and pricing. Rich McElaney credited Chris with recommending Ecobee thermostats and ensuring the HVAC system operated efficiently at reasonable rates. Multiple reviewers emphasized the owner is honest about what is actually needed and does not price gouge, with Justin Min calling it refreshing and Mary Bridges describing the honor of working with someone who wants to help rather than take advantage.