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Claim Your Free PageMcKenzie HVAC LLC has served the Clifton community for nearly three decades under owner Philip Santobuono. The business maintains a 3.7-star rating drawn from seven customer reviews, with feedback spanning from highly recommended endorsements to more critical assessments. Operating from Clifton, New Jersey, this contractor handles residential heating, cooling, and related mechanical systems for homeowners throughout the Passaic County area.
What distinguishes this contractor from neighboring HVAC providers is the longevity of client relationships. Multiple reviewers note Phil's tenure exceeding two decades with the same households, suggesting a consistent presence in the local market. The company offers standard heating and cooling maintenance, emergency repairs, and system replacements, though no specific brand partnerships or specialized certifications surface in available materials.
Customer experiences reveal specific scenarios worth noting. One reviewer describes Phil handling plumbing repairs alongside HVAC work over a 27-year service relationship. Another client mentions same-day availability during an emergency situation after five years of continued service. A third endorsement highlights straightforward communication without unnecessary upselling. However, prospective clients should note that negative reviews cite pricing disputes and customer service concerns that warrant direct conversation before committing to service.
Three of seven reviewers award perfect five-star ratings, praising Phil's honesty, thoroughness, and emergency availability. Negative reviews center on two concerns: unexpected pricing escalating from quoted amounts and a reported customer service incident. Positive reviewers specifically highlight the owner's direct involvement in service delivery, while critical feedback notes the business should clarify scope and costs before commencing work.
Furnace and boiler repair, tune-ups, and diagnostic services for residential heating systems.
AC repair, maintenance, and replacement for home cooling systems.
Same-day or next-day response for heating and cooling system failures.
New HVAC system installation and outdated equipment replacement.
Associated plumbing repairs including boiler work, noted in customer reviews.