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About WaterMac
WaterMac is a plumbing contractor based in Clifton, New Jersey, holding a 4.9-star rating across 99 customer reviews. The business operates Monday through Friday from 8 AM to 4 PM, serving residential clients throughout Clifton and surrounding Passaic County. While the company does not publicly disclose its founding year or license number on available materials, its extensive review history demonstrates sustained operation and customer trust in the local market.
Reviewer feedback consistently highlights WaterMac's approach to service differentiation. Multiple customers specifically praised technician Justin for his attention to detail during water heater installations, noting his thorough cleanup after completing jobs. The team, led by Igor, received recognition for taking time to explain repair processes to homeowners, ensuring customers understood both the work required and the reasoning behind specific solutions.
Customer stories from reviews reveal specific service scenarios. One reviewer described a same-day emergency call where a technician arrived within 30 minutes, resolving a pressing plumbing issue promptly. Another customer recounted a water heater replacement project where the team demonstrated professionalism from initial consultation through final installation, with the technician ensuring proper functionality before considering the job complete.
What Customers Say
All three sampled reviewers awarded 5-star ratings, with two specifically naming technicians (Justin and Igor) and praising their communication and technical skill. One reviewer highlighted rapid 30-minute response time for an urgent issue, while another emphasized the team's thorough explanation of repair processes. No negative themes emerged in available reviews.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–4 PM |
| Tuesday | 8 AM–4 PM |
| Wednesday | 8 AM–4 PM |
| Thursday | 8 AM–4 PM |
| Friday | 8 AM–4 PM |
| Saturday | Closed |
Services
Water Heater Installation
Full replacement and installation of water heaters with proper setup and functionality verification.
Water Heater Repair
Diagnostic and repair services for malfunctioning water heaters to restore hot water supply.
Emergency Plumbing
Urgent plumbing assistance with rapid response times for critical issues.
General Plumbing Repairs
Various residential plumbing repairs handled by professional, experienced technicians.
Pipe Repair & Replacement
Services addressing pipe issues to maintain home plumbing integrity.