Repair Addiction

Repair Addiction operates as an appliance repair service in Hoboken, New Jersey, earning a 4.7-star rating across 122 customer reviews. The company responds to service requests across Hudson County and surrounding Bergen County communities, dispatching trained technicians to address household equipment failures ranging from major laundry machines to water heating systems. Homeowners throughout the metropolitan area have relied on this team when dishwashers, washers, dryers, or water heaters stop functioning, trusting the documented experience reflected in consistent positive feedback.

Customer narratives reveal distinct technical strengths. Technicians including Gregory, Jacob, Igor, Seva, and Ethan have each been named in reviews for handling specific repair scenarios: anode rod replacement in water heaters, fixing washer and dryer problems that persisted for three years despite prior service attempts, and performing repairs on same-day scheduling during urgent need. The company coordinates with extended warranty providers including Choice Warranty, managing authorization workflows for covered repairs. Reviewers specifically note technician professionalism through behaviors like covering work surfaces, communicating progress updates, and cleaning after completing jobs.

Several patterns emerge from the review archive. Four reviewers explicitly mention same-day or next-day appointment availability. Three reviews cite specific technician persistence on difficult problems, including a case where previous contractors failed to resolve the issue. One reviewer documents a parts ordering error that extended timeline but notes the team remained on-site while the customer sourced the component. The negative review (three stars) centers on supply chain delay rather than technical skill.