Air Marketing Group LLC

Air Marketing Group LLC operates as an air conditioning contractor serving Park Ridge, New Jersey, and surrounding communities. The business maintains a 3.5-star rating drawn from 24 customer reviews, with operating hours Monday through Friday from 9 AM to 6 PM. Located in Park Ridge, the company positions itself as a resource for residential and commercial customers seeking cooling solutions in the northern New Jersey climate.

The available review data presents significant concerns for prospective customers. Multiple reviewers describe difficulties with order fulfillment, including delayed shipments and canceled orders without proactive communication. Customers report being unable to obtain estimated shipping timelines despite contacting the business directly. Additionally, reviewers note a strict no-return policy, with one customer describing an incident involving an air unit that arrived without installation directions and was deemed incorrect by their professional installer.

Customer interactions described in reviews highlight specific service challenges. One reviewer recounts requesting a shipping update and receiving an order cancellation instead of contacting the product manufacturer. Another customer waited for a refund that never arrived after the business failed to respond to email correspondence. A third reviewer describes encountering what they characterize as rude and unhelpful customer service when seeking to return an incorrectly fitted unit.