Pratt Plumbing and Heating

Pratt Plumbing and Heating serves Park Ridge, New Jersey, as a plumbing contractor with 304 customer reviews holding a 4.8-star average rating. The business maintains 24-hour availability across all seven days, responding to emergency calls throughout the week. Reviewers consistently describe the team as professional and polite, with customers noting fair pricing for quality workmanship. The company has built its reputation on reliability, with multiple reviewers highlighting their willingness to communicate thoroughly and ensure customer satisfaction from start to finish.

The company specializes in high-efficiency boiler installations, with a recent project featuring Navien boiler systems praised for both product quality and ongoing support. One reviewer documented Sam as the installing technician, noting his detail-oriented approach and clean work practices. This level of craftsmanship appears consistent across their service delivery, where multiple customers have mentioned the team member's thorough communication and commitment to getting the job done properly.

Customers have recounted specific service scenarios worth noting. One homeowner described a seamless process from start to finish, praising the team's professionalism throughout a major installation. Another reviewer highlighted their experience with a boiler installation where the technician maintained constant communication to ensure everything met their satisfaction. While the majority of reviews praise the work quality, a small number of reviewers have noted communication challenges on certain service calls, including appointment scheduling difficulties.