Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessUnited Plumbing has rooted in New Mexico for five generations, tracing its legacy back to the 1930s in Santa Fe before establishing its current base at 804 Chihuahua Rd NE in Rio Rancho. The company holds proper licensing, bonding, and insurance while maintaining an impressive 4.6-star average from 102 customer reviews. Operating around the clock every day, their technicians serve homeowners across Rio Rancho, Albuquerque, and the surrounding communities in the greater Albuquerque metro area. Whether it's a malfunctioning swamp cooler in a 1970s ranch-style home or a complete re-pipe project on a newer property, this family-owned contractor has handled virtually every residential heating, cooling, and plumbing scenario northern New Mexico presents.
What distinguishes United Plumbing from many contractors is their lifetime warranty promise, a bold claim that speaks to confidence in their workmanship quality. Their expertise spans multiple trades: in-house sheet metal ductwork fabrication, efficient HVAC installations that meet manufacturer specifications, and comprehensive plumbing services ranging from routine drain cleaning to sophisticated slab leak detection. The company also installs water softeners and whole-home filtration systems, addressing the region's notoriously hard water issues that affect pipes and appliances alike. Customers consistently note that technicians arrive on time, work efficiently, and respect client properties by using protective booties when entering homes.
Customers consistently mention specific team members who went beyond standard service expectations. Richard earned high praise for promptly diagnosing a no-hot-water situation in a real estate transaction, discovering a simple reset button fix rather than recommending unnecessary repairs, demonstrating the honest approach reviewers appreciate. Jacob and his crew installed a complete HVAC system in under two hours, completing old unit removal, new installation, and testing within a single service call. Another reviewer noted Richard's availability even after payment, returning to address landscaping complications from pipe work without hesitation. These named technician accounts illustrate why multiple generations of New Mexico families continue to choose United Plumbing for their most critical home systems.
Across 102 reviews with a 4.6-star average, customers frequently praise technicians Jacob, Richard, and their teams for arriving on time, completing work efficiently, and demonstrating honest diagnostics. Three five-star reviewers specifically call out Richard by name for his integrity, while one negative review cites issues with project completion timing after prepayment, a contrast noted across the data set.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Refrigerated air and evaporative cooler services for residential and commercial properties, all makes and models including heat pumps.
Gas and electric furnace repair, installation, and heat pump services for homes and businesses.
Complete plumbing services from drain cleaning to full pipe replacement, including polybutylene pipe fixes.
Repair, installation, and replacement for both traditional and tankless water heater systems.
Water softeners and whole-home filtration systems addressing New Mexico's hard water challenges.
Specialized non-invasive leak detection and repair for leaks beneath concrete foundations.
Custom duct design and installation ensuring proper airflow and system efficiency.