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Claim This BusinessCool Camel HVAC & Refrigeration is a family-owned contractor based in Henderson, Nevada, holding a perfect 5.0-star rating across 42 verified reviews. The company operates a fleet of service vehicles throughout the Las Vegas Valley, including North Las Vegas and Boulder City, while extending operations into both Southern and Northern Utah markets. Technicians maintain consistent business hours from 8 AM to 4 PM on weekdays, providing residential and commercial HVAC solutions including installations, replacements, repairs, and preventive maintenance.
This contractor distinguishes itself through transparent diagnostic practices, a recurring theme in customer feedback reveals competitors often recommend complete system replacements where Cool Camel identifies and repairs the actual malfunctioning component. The company offers free replacement estimates to help homeowners budget for major purchases, backing new equipment installations with a 10-year warranty that exceeds industry standard coverage. Same-day service availability ensures emergency calls receive priority response, and the owner Jayden personally inspects complex cases requiring system-wide evaluations.
Customer narratives highlight specific service scenarios: Dreya S described discovering her 6.5-year-old system contained discontinued refrigerant and lowest-grade components, with Jayden navigating budget-conscious replacement options. Eric Rivera documented a holiday-weekend emergency where technicians arrived within hours to address furnace failure. Thomas Hurley praised technician Jaden for immediate problem resolution following a new AC unit installation. These accounts reinforce the company's commitment to diagnostic accuracy over sales pressure.
Five-star reviews consistently emphasize three distinguishing patterns: fair diagnostic practice without unnecessary upsells, same-day or holiday weekend emergency response, and personal involvement from owner Jayden on complex system evaluations.
| Sunday | Closed |
| Monday | 8 AM–4 PM |
| Tuesday | 8 AM–4 PM |
| Wednesday | 8 AM–4 PM |
| ThursdayToday | 8 AM–4 PM |
| Friday | 8 AM–4 PM |
| Saturday | Closed |
Diagnostic services, component repair, and annual maintenance tune-ups to restore system efficiency and extend equipment lifespan.
Complete new system installations with 10-year warranty coverage and free customer estimates for budgeting.
Priority response for AC failures and heating emergencies, with customer reviews confirming rapid holiday-weekend dispatch.
Maintenance and repair of ice machines and commercial refrigeration equipment for business clients.
Scheduled maintenance program offering winter inspection visits and ongoing system care.