E T & M Refrigeration

E T & M Refrigeration has served the Henderson community as a heating contractor for years, building a reputation through residential system installations and repairs. The company holds a 3.8-star rating across 13 customer reviews, reflecting a mix of highly satisfied clients and some who experienced issues. Operating from Henderson, Nevada, the contractor provides heating services to homeowners throughout the Las Vegas Valley, including surrounding neighborhoods. The team operates Monday through Friday from 7:30 AM to 4 PM, offering standard business hours for scheduling appointments and routine maintenance.

What distinguishes E T & M Refrigeration from other area contractors is the hands-on leadership from owner Matt Tannehill, who personally answers after-hours calls on Sundays to address urgent customer concerns. Multiple five-star reviews highlight the company's commitment to responsive service, with technicians named directly in customer feedback for their professionalism. The contractor handles new system installations, repairs, and maintenance without relying on generic service descriptions, focusing instead on documented customer experiences.

Customer stories from verified reviews reveal specific scenarios where the team excelled. George Gardelis called on a Saturday evening with a system concern and was surprised when Matt Tannehill answered directly, resolving the issue personally the following Sunday. Cody Thompson needed a new AC unit for a home purchase and worked with Tommy to secure a quick invoice for loan closing paperwork, with installation completed within days. Edward Giannini praised technician Tony for arriving promptly and addressing his heating issue professionally, while also noting Carmen's exceptional customer service on the administrative side.