Five Star Mechanical

Five Star Mechanical operates as a family-run HVAC and plumbing contractor based in Henderson, Nevada, with crews serving the greater Las Vegas valley including Summerlin, North Las Vegas, Boulder City, and Mesquite. The company maintains a perfect 5.0-star rating across 11 client reviews and offers round-the-clock emergency availability every day of the week. Licensed under Nevada HVAC license #93578 and plumbing license #93610, the team also holds credentials in Utah. Their service model emphasizes flat-rate pricing and straightforward repairs without commission-driven sales tactics.

What distinguishes Five Star Mechanical from valley competitors is their commitment to no-upsell service and transparent diagnostics. The company operates on a flat-rate pricing structure, meaning homeowners know their cost before work begins. They handle complex repairs that other contractors declined, including remediation of improperly installed mini-split systems. Financing options are available for larger projects, and their 24/7 phone coverage ensures a live voice answers during any climate emergency.

Customer reviews highlight specific technicians who delivered same-day service during Las Vegas heat emergencies. Reviewer Jennifer W. noted Tanner arrived quickly, explained all options, and installed a new system that performing excellently in Summerlin. Another reviewer, David Hwu, described how Dallin, JJ, and Jason resolved a badly installed mini-split that two previous companies could not fix, addressing drainage issues and a refrigerant recharge that others labeled impossible. The recurring theme across reviews is patient problem-solving without pressure to purchase unnecessary equipment.