Big Apple Repair

Big Apple Repair operates as a computer and phone repair service in Brooklyn, New York. The business maintains a 4.8-star rating drawn from 118 customer reviews, demonstrating strong customer satisfaction within the local market. Located in the borough, the shop serves Brooklyn residents and surrounding New York City neighborhoods. Operating hours span Monday through Friday from 11 AM to 7 PM, with weekend availability currently closed.

Customer reviews frequently highlight the speed and affordability of repairs at this establishment. Multiple reviewers mention same-day turnaround for screen replacements, with one customer noting a 15-minute replacement completed within the stated timeframe. The team communicates clearly about pricing and repair timelines, and several reviews reference additional discounts or bonuses offered on services. Technicians at the shop handle a range of device issues including cracked screens, malfunctioning cameras, and battery replacements.

Specific customer experiences from reviews provide insight into service outcomes. One reviewer described a screen repair for a Samsung S20+ involving overnight parts shipping, same-day installation completed in under 30 minutes, plus additional repairs to back glass and battery at a competitive price. Another customer shared a positive experience with John, a team member who assisted with a screen replacement and provided clear communication throughout the process. A minority of reviews cite concerns about pricing consistency and communication delays on certain repair follow-ups.