Fixly Pro Solutions inc

Fixly Pro Solutions inc operates as a specialized appliance repair service based in Brooklyn, New York, earning a 4.9-star rating across 97 verified customer reviews. The company maintains consistent service hours seven days a week, from 8 AM to 8 PM, allowing flexibility for homeowners facing unexpected appliance failures. Their service area encompasses Brooklyn and surrounding borough neighborhoods, where they respond to calls for refrigerators, washers, dryers, ovens, and additional kitchen appliances. Customers in the directory will find a team that prioritizes transparent communication, beginning each service call with a complimentary diagnostic examination to identify the issue before any repair work commences.

The company distinguishes itself through a same-day repair commitment that eliminates waiting periods for households dealing with non-functional refrigerators or cooking equipment. Website messaging confirms that every replacement part carries a full warranty, protecting homeowners from recurring costs should a component fail after installation. This parts guarantee differentiates Fixly Pro Solutions from competitors who may charge for repeat repairs within warranty periods. The free diagnostic policy means customers pay nothing for the assessment phase, with charges applying only to approved repairs covering both parts and labor. This approach reduces financial risk for homeowners uncertain about whether repair or replacement represents the better investment.

Customer reviews highlight Joe, a technician who has resolved multiple complex repairs that previous service calls could not address. One reviewer described Joe diagnosing three separate problems in a 17-year-old LG washer and completing all repairs during a single visit. Another account details Joe correctly matching an Electrolux dryer belt when a prior company installed an incompatible part, demonstrating attention to manufacturer specifications. Reviewers consistently mention Joe's thorough approach, including vacuuming surrounding areas and verifying appliance function before departing. A recent review from February 2026 notes Joe solving an issue that two other technicians failed to resolve over multiple visits.