Sears Appliance Repair
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Claim This BusinessAbout Sears Appliance Repair
Sears Appliance Repair operates in Brooklyn, New York, providing appliance repair services to residents across the borough. With 516 customer reviews generating a 3.9-star rating, the company maintains extended service hours from 7 AM to 11 PM seven days a week, offering same-day and next-day appointment availability for homeowners facing unexpected appliance failures.
The company leverages its national brand recognition to connect Brooklyn homeowners with trained service technicians capable of diagnosing and repairing a wide range of household appliances. While the website does not specify exclusive dealer partnerships or specialized repair certifications, the broad geographic coverage across multiple Brooklyn neighborhoods allows the service team to respond to service calls throughout the borough.
Multiple reviewers specifically praised individual technicians who handled their repair situations. Ahmed Abdalla credited technician Justin with quickly diagnosing and efficiently fixing a Magic Chef washer, noting the professional and clear communication throughout the process. Antonine Beauvais described technician Sonny as going above and beyond when replacing a refrigerator part, demonstrating patience and thoroughness. However, other reviewers documented significant frustration with scheduling communication, including multiple missed appointments and difficulty reaching customer service representatives after paying in advance for repairs.
What Customers Say
Three of five detailed reviews award five stars and name specific technicians (Justin, Sonny, Osahon) who delivered knowledgeable, patient service. The sole one-star review cites missed appointments and advance payment issues rather than repair quality. Positive feedback focuses on technician expertise while negative feedback targets administrative communication.
Working Hours
| Sunday | 7 AM–11 PM |
| Monday | 7 AM–11 PM |
| Tuesday | 7 AM–11 PM |
| Wednesday | 7 AM–11 PM |
| Thursday | 7 AM–11 PM |
| FridayToday | 7 AM–11 PM |
| Saturday | 7 AM–11 PM |
Services
Washer Repair & Maintenance
Diagnosis and repair for washing machines including Magic Chef and other major brands, with same-day service options.
Dryer Repair & Maintenance
Dryer diagnostic and repair services addressing heating elements, venting issues, and mechanical failures.
Refrigerator Repair
Refrigerator repair including compressor issues and part replacement, with technician Sonny noted for thorough work.
Appliance Diagnostic Services
Initial diagnostic assessment to identify malfunction causes before proceeding with repair recommendations.
Same-Day Emergency Repair
Extended daily hours from 7 AM to 11 PM enable same-day and next-day appointment availability for urgent needs.
Preventive Maintenance
Maintenance services to extend appliance lifespan and prevent unexpected failures, recommended by multiple reviewers.