Sears Appliance Repair

Sears Appliance Repair serves Brooklyn, NY with a rating of 4.6 stars drawn from 105 customer reviews. The business operates as an authorized appliance repair provider with extended service hours spanning seven days, from 8 AM on Sunday through 10 PM on weekdays and 11 AM on Saturday. Residents throughout Brooklyn can access repair services for major household appliances including dryers, washing machines, dishwashers, and refrigerators. The company maintains a direct phone line at (718) 865-8374 for scheduling and service inquiries.

Customer feedback consistently highlights the technical competence of individual Sears technicians as a distinguishing strength. Multiple reviewers describe receiving detailed explanations of diagnostic findings and problem explanations that exceeded typical service experiences. The repair team demonstrates capacity to address complex issues that initially stumped other service providers, with particular mention of accurate initial diagnosis and effective resolution on first service calls. This diagnostic precision reduces repeat visits and provides homeowners with confidence in the repair assessment.

Named technicians appearing in reviews include Dmitrii, Dimitris, and Justin, each earning recognition for specific repair scenarios. One reviewer recounts Dmitrii identifying the exact issue upon initial examination and thoroughly explaining the problem and solution. Another describes Dimitris completing a washing machine repair with comprehensive testing and follow-up verification. A separate reviewer notes Justin successfully resolving a dryer drum malfunction. While individual technicians receive strong praise, several reviewers document frustration with warranty service timelines and scheduling reliability, describing extended wait periods and multiple missed appointments.