ERB Co Inc

ERB Co Inc has operated as an industrial equipment supplier in Buffalo, New York, serving commercial clients and licensed contractors since its founding. The business maintains a 4.3-star rating drawn from 40 customer reviews, reflecting years of steady service in the Western New York region. Located at 716-825-1400, ERB Co Inc operates Monday through Friday from 7AM to 5PM, with will-call pickup available fororders placed in advance. The company stocks an inventory of fittings, plumbing components, and boiler parts for professional tradespeople.

What distinguishes ERB Co Inc from typical supply houses is its knowledgeable counter staff who guide customers toward hard-to-find components. Reviewers specifically mention Craig assisting a customer who had struck out at three prior supply houses, directing them to the correct part source. The Quick Order system and Favorites feature on their website cater to repeat commercial buyers who need efficient reordering. Their showroom invites walk-in clients to browse physical inventory, though some reviewers note certain items remain contractor-exclusive.

Named staff members appear throughout customer feedback, lending credibility to the operation. Cody receives mention for helpful guidance on pricing and product knowledge. Jim Lu's review describes counter staff solving a plumbing problem with in-stock parts at fair market rates. One reviewer notes the humorous will-call experience that exceeded expectations, while another criticizes restocking fee policies on returns.