Greg's Heating Supply

Greg's Heating Supply operates as a heating equipment and parts supplier in Buffalo, New York, earning a 4.6-star rating across 13 customer reviews. The family-owned shop opens daily except Sunday from 10 AM to 6 PM, serving residents throughout the Buffalo metro area and surrounding Erie County neighborhoods including Cheektowaga, Amherst, and Tonawanda. Owner Greg fields calls personally, helping homeowners diagnose problems over the phone before recommending whether a service call makes financial sense.

What distinguishes Greg's from big-box suppliers is the willingness to guide do-it-yourselfers toward affordable fixes while also offering professional repair visits when the job demands it. Multiple reviewers note Greg helped them avoid furnace replacements that other contractors pushed aggressively, instead targeting the specific faulty component. The shop stocks hard-to-find replacement parts, like gas valves for older boilers, that national supply chains no longer carry, and Justin Pendleton's review describes Greg identifying the exact part needed from a verbal description alone.

Customer stories from the reviews read like case studies in honest service. Charles Brooks recounts how Greg's technician arrived on time, assessed his aging furnace honestly, and recommended continued use rather than an expensive replacement, contrary to what three previous companies had advised. Justin Pendleton specifically praises Greg for solving a parts search that four major supply stores couldn't fulfill, completing the match in under an hour and at reasonable cost.