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Claim This BusinessHeritage Heating & Cooling of WNY LLC is a family-owned HVAC contractor based in Buffalo, New York, operated by Ed and Christine. The husband-and-wife team specializes in heating and cooling systems for residential customers throughout the Buffalo metro area. With an exceptional 5.0-star rating across 44 client reviews, the company has built a reputation for reliable service and skilled craftsmanship. Their expertise centers on boiler systems, furnace installations, and routine maintenance designed to prevent future problems.
What distinguishes Heritage Heating & Cooling from other area contractors is their commitment to responsive, personalized service. Reviewers consistently praise Ed and Christine for answering calls promptly or returning messages quickly, eliminating the frustration of chasing down contractors. Their diagnostic approach addresses immediate repair needs while helping clients establish maintenance schedules that protect equipment longevity. This preventative focus transforms one-time repairs into ongoing relationships.
Customer stories illustrate the team's capabilities. Angela Gullo sought help after another company incorrectly installed her basement furnace; Heritage installed proper equipment designed for her space and at reasonable cost. When Lorraine Corcoran lost all heat during cold weather, Ed arrived at her home within hours and restored warmth immediately. Herbert Greenman welcomed Ed and Christine into his home for two full days of work, noting their knowledge, consideration, and pleasant demeanor throughout the project.
All 44 reviews award 5 stars, with clients repeatedly naming Ed and Christine for their same-day emergency response, honest diagnostics, and meticulous workmanship. Multiple reviewers describe the team as professional, knowledgeable, and communicative.
Expert service for boiler systems, including troubleshooting, repairs, and new installations for residential homes.
Installation of furnaces correctly sized for specific spaces, plus diagnostic and repair services for existing units.
Cooling system services for summer months, including repairs and preventative maintenance tune-ups.
Residential plumbing assistance including hot water tank replacement and related repairs.
Scheduled preventative maintenance programs designed to prevent equipment problems and extend system lifespan.