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About Home Performance Professionals Inc.
Home Performance Professionals Inc. holds a 4.5-star rating across 17 customer reviews, positioning them as a well-regarded insulation contractor serving Buffalo and the broader Western New York region. Their service territory spans multiple communities including Grand Island, Orchard Park, Lockport, and Hamburg, among others. Specializing in air sealing and insulation upgrades, the company focuses on improving residential energy efficiency and indoor comfort for homeowners throughout the area.
The contractor distinguishes itself through several notable credentials. They are approved providers for NYSERDA programs including the Comfort Home Program and Empower+, enabling eligible homeowners to access rebates and financing for energy improvements. The Comfort Home Program offers tiered packages covering attic sealing, rim joist insulation, wall and floor insulation, and ENERGY STAR window installation. Additionally, the company extends special discounts to military personnel and first responder customers, demonstrating community commitment.
Customer reviews highlight specific positive experiences with technician Tim, who earned praise for his professionalism, knowledge, and willingness to walk clients through available options. One reviewer noted Tim went above and beyond to help with attic, basement, and rim joist work, delivering thorough results with on-time arrival and clear communication. Another customer specifically mentioned the team worked within budget constraints while fulfilling every commitment made. However, one negative review cited communication issues after an initial inspection, indicating inconsistent follow-up in some cases.
What Customers Say
Twelve of 17 reviews award 5 stars, with customers consistently praising technician Tim for his responsiveness, thoroughness, and budget-conscious approach. The single 1-star review cites failure to respond after an inspection, the only significant complaint across all feedback.
Services
Air Sealing
Seals drafts and energy leaks in attic, basement, and rim joist areas to improve home efficiency and comfort.
Attic Insulation
Insulates attic spaces using blown-in or other methods to reduce heat loss and lower energy bills.
Wall and Floor Insulation
Adds insulation to exterior walls and floor assemblies for comprehensive thermal performance.
Energy Audits
Assesses home energy performance to identify efficiency gaps and recommend targeted improvements.
Code Compliance Testing
Ensures insulation and sealing work meets New York building codes and inspection requirements.
Comfort Home Program Coordination
Helps homeowners navigate NYSERDA rebates, financing options, and available incentive programs.
Inspections and Estimates
Provides professional assessments and quotes for insulation and air sealing projects.