Lore Heating and Cooling

Lore Heating and Cooling operates as a family-owned HVAC contractor serving the greater Buffalo metro area, including Hamburg and Amherst. The company holds appropriate licensing for residential and light commercial work throughout Western New York and maintains a perfect 5.0-star rating across 21 verified customer reviews. Founded by Dave Lore, the business specializes in furnace, boiler, air conditioner, and hot water heater services including new installations, emergency repairs, and preventive maintenance tune-ups. Technicians service both gas and electric systems for homes and small commercial properties across the region, with a service area spanning Buffalo, Hamburg, and surrounding communities.

What distinguishes Lore Heating and Cooling from larger competitors is the hands-on approach of working owners who respond directly to service calls. Several reviews highlight Dave stepping in during evenings, holidays, and weekend emergencies without the pricing premiums typical of after-hours dispatching. The company provides upfront quotes with no hidden fees, a policy multiple reviewers specifically mention as a point of trust. Unlike franchises that route calls through dispatchers, customers work directly with the technician who performs the actual repair, ensuring accurate diagnosis and honest assessment of whether replacement or repair makes more financial sense for the homeowner.

Customer stories from verified reviews illustrate the company's emergency responsiveness. During a Western New York deep freeze, Rose Czyrny's studio boiler failed, leaving her without heat in subzero conditions. Dave diagnosed the issue, sourced the necessary part, and restored heat within two hours, avoiding an expensive full replacement. On New Year's Day, Dori Shear experienced a boiler failure and received a same-day response from Dave despite the holiday, with the repair completed using parts carried on his service truck. Multiple reviewers emphasize the honest approach of recommending repairs over replacements when feasible, a contrast to the aggressive upselling common in the industry.