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Claim This BusinessMesmer Refrigeration Inc operates in Buffalo, New York, as a heating and cooling contractor with 16 client reviews posting a composite 2.8-star rating. The company maintains standard commercial hours Monday through Friday from 8:30 AM to 4:30 PM, with weekend availability listed as closed. While specific licensing details and year of establishment are not publicly listed, the contractor serves the broader Buffalo metro area and maintains an active phone line at (716) 855-0575 for service inquiries.
The contractor appears to specialize predominantly in refrigeration systems, as evidenced by review references to walk-in freezer repair and commercial kitchen equipment maintenance. Website data remains unavailable, limiting public visibility into specific brand partnerships, manufacturer certifications, or specialized service offerings. The absence of online service descriptions or promotional content suggests the company relies primarily on word-of-mouth referrals and repeat commercial clientele rather than digital marketing presence.
Customer narratives reveal starkly polarized service experiences. Ryan Horwath recounted a Monday morning service call where a technician diagnosed and repaired a walk-in freezer issue within the same workday, praising the quality of workmanship. The parksidemeadow restaurant reviewer described a decade-long relationship with Mesmer, noting consistent problem resolution, timely arrivals, and competitive pricing. Conversely, multiple reviewers reported communication failures, unreturned calls, estimation delays, and dismissive interactions that resulted in escalated frustration and switched contractors.
3 of 8 visible reviewers award 5-star ratings citing same-day repair turnaround and decade-long service relationships, while 5 reviewers recount communication failures including hung-up calls, missed estimate follow-ups, and unresolved service requests.
| Sunday | Closed |
| Monday | 8:30 AM–4:30 PM |
| Tuesday | 8:30 AM–4:30 PM |
| Wednesday | 8:30 AM–4:30 PM |
| ThursdayToday | 8:30 AM–4:30 PM |
| Friday | 8:30 AM–4:30 PM |
| Saturday | Closed |
Diagnosis and repair of commercial refrigeration systems including walk-in freezers and reach-in units.
Preventive service contracts designed to reduce unexpected equipment failures in commercial kitchens.
Specialized repair and maintenance for walk-in refrigeration boxes common in restaurant and retail environments.
Service for ice-making equipment, addressing production failures and mechanical inefficiencies.
Seasonal maintenance inspections to optimize heating and cooling system performance.