Sears Appliance Repair
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About Sears Appliance Repair
Sears Appliance Repair serves Buffalo, New York with appliance repair services backed by 91 customer reviews earning a 4.6-star average rating. The company maintains extended daily hours from 7 AM to 11 PM, providing scheduled appointments for household appliances throughout the Buffalo metro area.
Customers with Sears Protect warranty coverage report streamlined service experiences, with technicians able to verify previous estimates and assist with deductible reimbursement claims. The service model integrates with Sears broader home services network, connecting warranty holders with authorized repair professionals for major appliance brands commonly found in Western New York homes.
Reviewers highlight specific technicians who exceeded expectations. Jason resolved a refrigerator issue in about 30 minutes, with one customer noting the experience justified their Sears Protect warranty. Charles earned praise for thoroughly explaining repair options and demonstrating patience across multiple service visits, with one reviewer noting he was the best of three technicians sent to their home. Technician Bill completed work despite the company rescheduling three times, demonstrating competence once he arrived.
What Customers Say
Positive reviews cite quick turnaround times and technician professionalism, while negative reviews mention extended wait times for follow-up appointments and difficulty reaching customer service. Pricing concerns appear in lower-star reviews, with several customers noting high diagnostic and parts costs.
Working Hours
| Sunday | 7 AM–11 PM |
| Monday | 7 AM–11 PM |
| Tuesday | 7 AM–11 PM |
| Wednesday | 7 AM–11 PM |
| Thursday | 7 AM–11 PM |
| Friday | 7 AM–11 PM |
| SaturdayToday | 7 AM–11 PM |
Services
Refrigerator Repair
Diagnostic and repair services for household refrigerators including cooling issues, ice maker problems, and compressor failures.
Dryer Repair
Repair services addressing heating failures, drum issues, and electrical component replacements for gas and electric dryers.
Dishwasher Repair
Fixes for drainage problems, cleaning performance issues, and mechanical failures in residential dishwasher units.
Oven and Range Repair
Repair services for cooking equipment including heating element replacement and thermostat calibration.
Warranty Service Claims
Assist homeowners with warranty verification, estimate approval, and deductible reimbursement processing through 2-10 Home Buyers Warranty.
Appliance Diagnostics
Professional assessment of appliance issues to identify required parts and labor before repair work begins.