Standard Property Management

Standard Property Management manages residential rentals across the Buffalo metro area, including Buffalo, Cheektowaga, Kenmore, North Tonawanda, Tonawanda, West Seneca, and Williamsville, plus Rochester. The company maintains a 3.8-star average across 218 reviews and operates Monday through Friday from 9 AM to 5 PM, with Friday hours ending at 4 PM. Prospective tenants can apply online through the company website, and both current residents and property owners access a dedicated portal for maintenance requests, lease documents, and communication with the management team.

The company distinguishes itself through technology-driven tenant screening and an online application system that streamlines the move-in process for renters across its nine-service area network. Property owners partnering with Standard Property Management benefit from centralized management that handles tenant placement, rent collection, and property maintenance coordination. The resident portal allows tenants to submit maintenance requests digitally, while the vendor portal enables contractors to receive work orders directly, creating a structured communication channel between management, tenants, and service providers.

Reviewer Kevin Broadwater described a months-long dispute with the company after funds were incorrectly sent to the wrong address, noting that Ashley Barlow and Chris Wietig failed to return keys for nearly six weeks after his move-out date and did not provide tracking information or a refund. Another reviewer, Michael Hicks, reported submitting multiple maintenance requests for a non-functional smoke alarm and inoperable basement washers, stating the tickets were marked complete without the repairs being performed. These accounts represent the specific experiences tenants documented when rating their interactions with the management team.