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About Turnbull Heating & Air Conditiioning
Turnbull Heating & Air Conditioning serves residential and light commercial clients in Buffalo, New York, holding a 1.8-star average across five documented customer reviews. The contractor operates from a local dispatch center and maintains a phone line at (585) 343-2005 for service inquiries. Service calls extend to surrounding Erie County communities, with past review mentions of Batavia-area appointments. The company maintains an active web presence at turnbullhvacr.com, though current site content is under development.
The contractor's online presence currently displays minimal information, with the website indicating new content is forthcoming. No manufacturer certifications, brand partnerships, or specialized service offerings are prominently displayed in available materials. Potential clients seeking detailed information about equipment brands, warranty programs, or specific technical capabilities would benefit from direct inquiry regarding current service offerings.
Recent customer experiences documented in reviews describe significant service delays. One reviewer in the Batavia area reported three separate scheduling changes over four months for a pre-winter furnace tune-up, ultimately departing for another HVAC provider. Another customer reported a five-week parts wait for a furnace repair on equipment installed less than three years prior, with the initial diagnostic visit costing $180. Both reviewers referenced a transition in company ownership, noting perceived changes in service quality following the shift.
What Customers Say
Both documented reviews assign one-star ratings, with customers citing extended scheduling delays and lengthy parts wait times. One reviewer switched to Triple 000 after multiple rescheduled appointments, while another reported a five-week repair timeline for equipment under three years old. The common thread across negative feedback involves post-ownership-transition service declines.
Services
Furnace Installation
New residential furnace installation with equipment options for standard efficiency and higher-efficiency heating systems.
Air Conditioning Installation
Central air conditioning system installation for residential properties requiring cooling equipment replacement or upgrade.
Furnace Repair
Diagnostic and repair services for malfunctioning heating systems, including troubleshooting and component replacement.
AC Repair
Cooling system repair services addressing equipment failures, electrical issues, and mechanical problems in outdoor condenser units.
Preventive Maintenance
Seasonal furnace and air conditioning tune-ups intended to prepare systems for winter heating and summer cooling demands.
System Diagnostics
HVAC system evaluation services to identify malfunctioning components, with fees applying to diagnostic visits.