Robert Dancause & Sons Inc
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About Robert Dancause & Sons Inc
Robert Dancause & Sons Inc maintains a 3.9-star rating based on 12 customer reviews, serving Canandaigua and surrounding areas as a heating contractor. The company operates standard business hours Monday through Saturday from 7:30 AM to 4:30 PM, with Sunday availability for emergency service calls. Homeowners in the Canandaigua region have relied on this family-named business for furnace maintenance and repair work.
The company offers same-day service calls for furnace repairs, a capability highlighted by a reviewer who credited prompt attention for resolving a heating issue quickly. However, the business does not appear to maintain a public website, and available review feedback presents mixed signals regarding service consistency and communication practices.
Customer experiences reveal notable variation in service delivery. Darren Pollen described a positive encounter with a technician named Dave who diagnosed and resolved a furnace issue by removing debris from an intake vent, completing the repair on the same day. Conversely, Vee Gardner recounted a visit where the technician performed a $600 motor replacement without explaining the problem, providing documentation, or allowing questions. Ellen L. Gans documented a service call that involved two technicians for what the reviewer considered routine air conditioning maintenance, with the billing reflecting charges for both workers.
What Customers Say
Mixed feedback emerges across 12 reviews, with positive mentions citing same-day furnace repairs and diagnostic speed, while negative reviews highlight communication gaps and pricing concerns. One reviewer specifically praised a technician by name for resolving an intake vent problem, and another documented an instance where two workers were dispatched for a single service call.
Working Hours
| SundayToday | Open 24 hours |
| Monday | 7:30 AM–4:30 PM |
| Tuesday | 7:30 AM–4:30 PM |
| Wednesday | 7:30 AM–4:30 PM |
| Thursday | 7:30 AM–4:30 PM |
| Friday | 7:30 AM–4:30 PM |
| Saturday | 7:30 AM–4:30 PM |
Services
Furnace Repair & Maintenance
Diagnostic and repair services for residential furnace systems, including component replacement.
Air Conditioning Service
AC unit cleaning and maintenance, with refrigerant recharge available as needed.
Emergency Heating Repair
Same-day and weekend service calls for heating system failures.
System Component Replacement
Replacement of furnace motors and other heating system parts.
Annual Maintenance
Scheduled furnace tune-ups and preventative maintenance services.