Gen-Tech Power Systems

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About Gen-Tech Power Systems
Gen-Tech Power Systems operates as a locally owned electrical service company serving Cheektowaga and surrounding Western New York communities. Holding a 4.8-star rating across 37 customer reviews, the company specializes in generator installation, electrical panel replacements, and comprehensive service upgrades for both residential and commercial properties. Their factory-certified technicians focus primarily on Generac standby generators, offering complete warranty coverage and authorized parts services. The business maintains standard weekday hours from 8:30 AM to 4:30 PM, Monday through Friday, providing service calls to customers throughout the Buffalo metro area and surrounding towns.
What distinguishes Gen-Tech Power Systems from typical electrical contractors is their exclusive focus on Generac equipment paired with authorized dealer status, ensuring customers receive genuine manufacturer parts and warranty-backed repairs. The company offers structured preventative maintenance programs designed to keep generators running reliably during power outages, a critical consideration for Western New York winters. Their status as an authorized parts and service dealer means they handle warranty repairs directly, eliminating third-party complications. The business also participates in the Erie County Thank A Vet Program, offering exclusive discounts to program members, a rare community engagement element among local contractors.
Reviewers consistently highlight specific team members who delivered exceptional service. Matthew Haslinger described office manager Amy as "incredibly responsive" throughout his generator installation and praised the installers for their thoroughness, noting the company continues performing annual maintenance checks years later. Louis Angelli mentioned working with Frank for his quote and Amy in the office, while praising the four-person installation crew for arriving on time, caulking and sealing meticulously, and leaving a clean work site after a 200-amp service upgrade. Sam Spritzer noted a technician thoroughly explained his 12-year-old Generac generator and demonstrated troubleshooting procedures. One reviewer with professional inspection experience specifically commend the installation crew's "impeccable" workmanship.
What Customers Say
All 37 reviews are 5-star ratings, with customers frequently mentioning office manager Amy for responsiveness and installation crews for thoroughness and cleanliness. Multiple reviewers note annual maintenance visits continuing years after initial installation.
Working Hours
| SundayToday | Closed |
| Monday | 8:30 AM–4:30 PM |
| Tuesday | 8:30 AM–4:30 PM |
| Wednesday | 8:30 AM–4:30 PM |
| Thursday | 8:30 AM–4:30 PM |
| Friday | 8:30 AM–4:30 PM |
| Saturday | Closed |
Services
Generator Installation
Professional installation of Generac standby generators for residential and commercial properties, including emergency same-day service.
Generator Maintenance
Preventative maintenance programs with annual inspections to ensure generator reliability during power outages.
Generator Repair
Warranty and non-warranty repair services using authorized Generac parts and diagnostic equipment.
Electrical Panel Replacement
Complete electrical panel upgrades to meet current energy needs and safety standards.
Service Upgrades
Full electrical service upgrades including 200-amp panels for homes requiring increased capacity.
Authorized Parts Supply
Genuine Generac parts and components available through their authorized dealer status.