Sentry South Heating & Cooling

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About Sentry South Heating & Cooling
Sentry South Heating & Cooling has served Cheektowaga and the greater Buffalo metro area for more than two decades, building a reputation on reliable service and transparent pricing. With 44 verified reviews generating a 4.3-star average, the company handles residential heating and cooling needs across Amherst, Williamsville, Depew, and surrounding Western New York neighborhoods. The team operates around the clock, every day of the week, ensuring homeowners never face a heating or cooling emergency without options.
What distinguishes Sentry South from neighboring contractors is their specialized expertise with high-end appliance brands and their willingness to tackle jobs others decline. Reviewers consistently highlight the team's Sub Zero refrigerator certification, with technician Ray credited as a Sub Zero expert who saved a homeowner from a $10,000 replacement. The company also steps in when other service providers won't respond, having serviced LG dishwashers in South Wales when no other contractor would answer the call.
Customer stories reveal the personal touch behind the 24/7 availability. When Jaymi Linkowski's furnace failed on a weekend, Sentry South delivered loaner space heaters to keep the family comfortable until Monday service. Similarly, Felicia Eick's furnace quit on one of winter's coldest days, and Sentry South arrived same-day to restore heat within hours, while two other companies couldn't fit her until the following day. Technician Jim has earned particular praise for taking before-and-after photos during maintenance visits and for securing furnaces at prices thousands below competing quotes.
What Customers Say
Of 7 detailed reviews, 6 award perfect 5-star ratings while one 1-star review lacks explanation. Customers repeatedly mention emergency same-day service, with Jim, Ray, Penny, and Gary named as technicians who went beyond basic repairs, bringing loaner heaters, arriving on the coldest day of winter, or diagnosing refrigerant leaks that saved a $10,000 appliance.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Furnace Installation & Replacement
Complete furnace installation with competitive pricing, reviewers report saving thousands compared to other local contractors.
Furnace Repair & Emergency Service
24/7 emergency furnace repair, including same-day arrivals during extreme cold and temporary heater loans.
AC Repair & Maintenance
Year-round air conditioning service with seasonal tune-ups to maintain system efficiency.
Sub Zero Refrigerator Repair
Specialized Sub Zero expertise detecting refrigerant leaks other technicians miss, saving $10,000+ appliance replacements.
Appliance Service
Service for dishwashers and other appliances in areas other contractors won't visit, such as South Wales.
Heating & Cooling System Maintenance
Preventive maintenance with detailed documentation including before-and-after photos for homeowner peace of mind.