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Claim This BusinessSince 1981, Sunset Plumbing & Heating has kept homes across Western New York comfortable and dry. The family-owned operation, led by John and Dave, maintains a stellar 4.9-star rating across 34 verified reviews, and the owner personally oversees every job site. Operating from Cheektowaga, the company serves Amherst, Williamsville, Clarence, Tonawanda, North Tonawanda, West Seneca, Buffalo, Depew, and the broader Erie and Niagara County region. Whether tackling a simple faucet leak or a complete heating system replacement, this team brings four decades of local experience to each call.
What distinguishes Sunset Plumbing & Heating is their dual expertise spanning both plumbing and heating systems under one roof, eliminating the need for separate contractors when both systems need attention. They handle tankless water heater installations, sump pump setups including water-powered backup systems, and offer mini split systems for customized cooling. Their showroom displays equipment options, and their Saturday hours accommodate homeowners who cannot take time off during the weekdays. For flood-prone basements, their backup sump pump systems provide critical protection during heavy rain events.
Reviewers consistently highlight specific technicians by name. Andrew Ross describes John and Dave as professional and fast, noting they have never experienced a repeat issue on any repair. When Kyle Ryan's furnace failed, the team arrived at 8am the next morning and installed a brand new efficient furnace the same day. Mary Connolly required three separate projects, including repairs behind her shower wall, and says John and Dave answered every question and gave fair prices. One reviewer whose furnace stopped working at night reports John and Dave arrived within 20 minutes. The pattern across reviews is clear: named technicians, same-day or next-day response, and lasting repairs.
34 reviewers give this company 4.9 stars, with every review rating 5 stars. Multiple customers specifically describe John and Dave arriving within 20 minutes to emergency calls, and several mention the same-day furnace replacement that other contractors could not complete.
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8:01 AM–4:30 PM |
| Saturday | 9 AM–2 PM |
Drains, sewers, faucets, toilets, shower repairs, and disposal installation.
Traditional hot water tank replacement and tankless water heater installation.
Primary sump pumps, backup water-powered pumps, and bubbler drainage systems.
Furnace repair, replacement, and boiler installation for residential heating.
Central AC maintenance and mini split system design and installation.
Humidifier installation to improve home air moisture levels.