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Claim This BusinessVan-Ernst Refrigeration Inc has been serving East Rochester and surrounding Monroe County communities from their local facility, maintaining a 4.3-star average across 13 documented customer reviews. The company operates around the clock with continuous availability, allowing property owners to reach trained technicians regardless of when equipment failures occur. Their business name emphasizes refrigeration expertise, and customer feedback specifically references restaurant and commercial kitchen equipment as a regular service focus.
Unlike generalized HVAC contractors, this company maintains specialized focus on refrigeration systems rather than broad heating and cooling work. Customer testimonials consistently mention knowledgeable technicians who demonstrate depth in the trade, and repeat commercial clients suggest established competency in demanding environments. The absence of formal website content limits visibility into specific brand partnerships or certification details, though the longevity reflected in multiple reviews indicates sustained operation in the market.
Jeff Mattice describes employing Van-Ernst for restaurant refrigeration equipment over multiple years, specifically calling out first-rate technicians and fantastic customer service. James Kolb notes exceptional service with knowledgeable technicians, reinforcing the competence theme. A single negative review highlights an altercation in a Wegmans parking lot involving company driver behavior, representing an isolated incident that most positive reviewers do not echo. No specific service scenarios such as same-day emergency calls or holiday requests appear in the available feedback.
Jeff Mattice and James Kolb each assign 5-star ratings with consistent praise for technician knowledge and service quality. One 1-star review describes a parking lot interaction with a driver rather than a service problem, leaving 11 of 13 reviews unexamined in this sample. Positive feedback emphasizes commercial refrigeration competency and repeat business relationships, suggesting strong reputation among restaurant and kitchen equipment clients.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Diagnostic and corrective service for walk-in coolers, reach-in units, and display refrigeration common in food service environments.
Scheduled service to maintain optimal performance and extend equipment lifespan in commercial kitchen settings.
Around-the-clock response for critical equipment failures affecting food inventory or business operations.
New refrigeration unit setup and connection, though specific scope requires direct inquiry.
Technical assessment identifying failures and recommending repair options for commercial systems.
Specialized support for commercial kitchen refrigeration including under-counter units and food prep coolers.