Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessJohnstone Supply has served the East Syracuse area as a heating equipment supplier for contractors and homeowners, maintaining a 4.2-star rating across 37 customer reviews. The store operates Monday through Friday from 7 AM to 4:30 PM, providing access to HVAC parts and equipment for the professional trades and DIYers alike. Based in East Syracuse, the business serves the broader Syracuse metro region including nearby communities such as DeWitt, Fayetteville, and Liverpool, supplying equipment and components for residential and light commercial heating systems.
Johnstone Supply distinguishes itself through an extensive inventory of HVAC equipment that many local suppliers cannot match. The store carries single packaged units, split systems, and mini-split configurations alongside furnaces, evaporator coils, and air handlers. They offer both gas and oil furnace options, extended warranties on select products, and specialize in variable capacity systems for residential unitary applications. Their commercial division and manufactured housing equipment section further expand capabilities for contractors working across different project types.
Customer reviews consistently highlight the staff's dedication and product knowledge. Manuel Rodriguez describes arriving in Syracuse 14 years ago and establishing his first HVAC supply account at Johnstone, noting their consistent excellent support over the years. Joel Reissig praises the transformation under new management, citing a great store with awesome customer service that goes the extra mile. Nate Licitra emphasizes the wide selection of parts and equipment, while Phil Mattiaccio calls on the store when struggling to find parts elsewhere, recommending them to everyone.
All eight sampled reviews award 5 stars, with customers praising the helpful and knowledgeable staff, wide selection of parts and equipment, and fast same-day parts availability. Multiple reviewers specifically mention the service counter staff as professional and attentive, with one noting parts were in stock upon arrival.
| Sunday | Closed |
| Monday | 7 AM–4:30 PM |
| Tuesday | 7 AM–4:30 PM |
| Wednesday | 7 AM–4:30 PM |
| ThursdayToday | 7 AM–4:30 PM |
| Friday | 7 AM–4:30 PM |
| Saturday | Closed |
Full line of heating and cooling equipment including packaged units, split systems, furnaces, and coils for residential and commercial applications.
Single zone, multi-zone, and variable capacity systems for flexible heating and cooling without ductwork.
Natural gas and propane furnace options from major manufacturers for home heating installations.
Oil-fired heating systems for homes without natural gas service or requiring fuel oil heating.
Indoor coil units and air handling equipment for split system installations and replacements.
Commercial-grade heating and cooling systems for business and multi-unit building applications.
Heating and cooling equipment specifically designed for manufactured homes and mobile units.
Field-installed accessories, components, and replacement parts for contractor and homeowner projects.