Highview Manor

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About Highview Manor
Highview Manor sits in Fairport, NY, offering apartment living with 124 reviews contributing to a 3.6-star rating. The complex serves the Fairport community with one-bedroom units that residents describe as surprisingly spacious, with enough room for families to gather. Office hours run Monday through Friday from 8:30 AM to 5 PM, providing accessibility for prospective tenants and current residents seeking to connect with management.
What distinguishes Highview Manor is its commitment to resident comfort through responsive maintenance service. Reviewers consistently highlight same-day maintenance responses, with one resident noting a technician arrived on a Saturday within hours of submitting a request. The complex features amenities including floor plans and virtual tours for prospective tenants exploring options. Some reviewers mention ongoing issues with apartment finishes, communication about utility shutoffs, and exterior lighting that affects nighttime navigation.
Residents share specific experiences that illustrate daily life at the complex. A reviewer praised maintenance technician Dan G for his rapid Saturday arrival, thorough double and triple-checking of issues, and friendly professional manner despite discovering no actual problem. Another resident credits leasing agent Trisha White for a smooth relocation from Louisiana, praising her patience and precision, while also thanking Amy Schoeps for a warm welcome. Negative feedback focuses on management communication gaps, unfinished apartment items, and safety concerns around dark exterior areas and missing stairwell railings.
What Customers Say
Three of four named reviewers report positive experiences citing specific staff members, while negative reviews target management communication and facility maintenance. Renters considering Highview Manor should weigh responsive maintenance against concerns about apartment finishing quality and exterior lighting.
Working Hours
| SundayToday | Closed |
| Monday | 8:30 AM–5 PM |
| Tuesday | 8:30 AM–5 PM |
| Wednesday | 8:30 AM–5 PM |
| Thursday | 8:30 AM–5 PM |
| Friday | 8:30 AM–5 PM |
| Saturday | Closed |
Services
Apartment Leasing
One and two-bedroom units available with floor plans and virtual tours for prospective tenants.
Maintenance Services
On-site maintenance team providing same-day repair requests, with technicians praised for thoroughness.
Resident Portal
Online systems for resident login and applicant login to manage lease documents and requests.
Amenity Access
Complex amenities including community features for residents to enjoy.