Ainsworth New York (Formerly The BP Group)

Ainsworth New York, formerly known as The BP Group, operates as an HVAC contractor serving Glendale, New York, and surrounding communities in the borough. The business maintains a 3.3-star rating compiled from 25 customer reviews, reflecting a moderate overall satisfaction among clients who have used their heating and cooling services. Operating hours run Monday through Saturday from 8 AM to 5 PM, with Sunday designated as a day of rest. The company can be reached by phone at (718) 383-2100 for service inquiries and scheduling appointments.

Customer feedback reveals divided experiences regarding this contractor's service delivery. Positive reviews consistently highlight technician punctuality, professional demeanor, and clear communication throughout service calls. One reviewer specifically mentions requesting the same technician over multiple years, noting reliable arrival times and accurate completion estimates. However, several reviews raise serious concerns about diagnostic accuracy, pricing transparency, and follow-through on commitments made during service agreements. One customer describes a situation where initial assessment led to unnecessary wall modifications, and another mentions difficulty obtaining responses to written communications.

Named technicians appear in customer narratives, though their formal roles remain unclear from available sources. A reviewer mentions an interaction with a staff member referred to as Miss Jessica, describing an abrupt exchange that left a negative impression. Another customer story describes a misdiagnosis involving an AC leak that subsequently caused floor damage, with the contractor returning to address the issue only after a new contract was signed. These accounts suggest variable service quality depending on the specific technician assigned and the nature of the repair needed.