ABM Air Conditioning & Heat

ABM Air Conditioning & Heat serves residential, commercial, and industrial customers throughout Hawthorne, New York, and surrounding areas. The contractor holds a 3.7-star rating compiled from 10 customer reviews, reflecting a mixed reputation in the local market. Their service portfolio centers on heating, ventilating, and air conditioning installations, repairs, and maintenance agreements. The company operates standard weekday hours from 9 AM to 5 PM, with Saturday and Sunday closed.

The contractor emphasizes reliability and quality workmanship as core business principles. Their service philosophy centers on treating each customer as if they were the only client, a value statement visible on their website. While the company serves multiple customer segments, their website does not list specific brand partnerships, manufacturer certifications, or specialized equipment expertise that would differentiate them from competitors in the Hawthorne market.

Customer feedback reveals contrasting experiences. Two reviewers awarded five stars, with one describing ABM's technicians as the best in the area and another citing great service. However, three one-star reviews detailed significant concerns: lost contracts requiring customers to prove their own agreement terms, incorrect billing stemming from paper-record management systems, and maintenance appointments delayed by two to three months despite prepaid service agreements. One commercial customer indicated they filed a Better Business Bureau complaint after unresolved disputes over covered repairs.