Kirkwood Oil Inc

Kirkwood Oil Inc operates as a heating contractor serving Lima, New York, and surrounding communities. The business maintains a 3.5-star rating compiled from 30 customer reviews, offering round-the-clock availability with 24-hour service every day of the week. As a propane and heating oil supplier, Kirkwood Oil Inc serves residential customers who require fuel deliveries and related heating services. The company operates without a public website, and prospective clients can reach the office directly at (585) 582-1755 to discuss heating fuel needs.

What distinguishes Kirkwood Oil Inc from many competitors is their commitment to responsive delivery. Multiple long-term customers report receiving fuel within two days of calling, even when they describe themselves as an unplanned interruption to regular delivery routes. The business maintains 24-hour availability, which proves valuable during unexpected cold spells when homeowners discover their propane tanks have run low. This combination of rapid response and constant availability addresses a common frustration among heating fuel customers who often face longer wait times during peak demand periods.

Customer experiences at Kirkwood Oil Inc reveal a mixed but generally positive picture for those who successfully connect with the team. One reviewer who has maintained a customer relationship for over 15 years describes the staff as consistently professional and personable, with fuel arriving before expected. Another reviewer with a decade-long relationship highlights positive interactions across multiple departments including on-call service, tank replacements, and billing. A third customer notes the team provided helpful guidance during an emergency low-fuel situation, recommending an interim solution when immediate new tank installation wasn't possible. One customer did report significant frustration with phone connectivity, experiencing disconnections and extended hold times when attempting to finalize account setup.