MacFarlane Plumbing & Heating

MacFarlane Plumbing & Heating serves Lockport, New York with a 4.5-star rating drawn from 24 reviews. The business maintains 24-hour availability Monday through Friday, providing around-the-clock plumbing services to residential customers throughout the area. Reviewers consistently mention a technician named Kent, who has built long-standing relationships with customers spanning decades.

Without a website or online presence, specific brand partnerships, certifications, or specialized services cannot be verified from available data. The contractor's reputation rests entirely on customer reviews and word-of-mouth referrals in the Lockport community.

Customer reviews highlight several specific scenarios: one reviewer describes Kent arriving the same day for a sump pump replacement and addressing additional issues during the same visit. Another reviewer recounts a holiday weekend plumbing emergency where Kent completed repairs within an hour. A third describes Kent providing a solution over the phone at no charge, despite being able to charge for the service. Reviewers also mention Kent resolving sewage issues affecting both the customer's home and a neighbor's property.