Towlson Plumbing Heating & Cooling Inc.

Towlson Plumbing Heating & Cooling Inc. serves residential clients across Lockport, Amherst, Clarence, and the greater Buffalo metro area with both routine maintenance and urgent repairs. With 69 verified reviews generating a 4.5-star average rating, the company has built a steady reputation for responding when customers need help most. The business operates Monday through Friday from 7 AM to 4 PM, with a separate emergency line available around the clock for issues that cannot wait.

What distinguishes Towlson from neighboring contractors is their commitment to resolving multiple concerns in a single visit. The company maintains fully stocked service vehicles, allowing technicians to address additional plumbing issues discovered during the original service call without scheduling follow-up appointments. Their 24-hour emergency line connects homeowners directly to live assistance, and they service all major heating and cooling equipment brands.

Reviewers repeatedly highlight technician Chris, who handled a week-long boiler diagnosis saga for one household, returning daily until the root cause was identified and a complete system replacement was completed. Another reviewer described calling at 9 PM when their furnace failed, and Chris arrived quickly to restore heat. Technicians Nick and Eric have also been named for their polite, efficient work on sump pump replacements and drain cleaning jobs.