Arista Air Conditioning
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Claim This BusinessAbout Arista Air Conditioning
Arista Air Conditioning has been a fixture in Long Island City since 1949, building a reputation across the broader NYC Metro Area as a provider of commercial and luxury residential HVAC and refrigeration solutions. The company holds 57 customer reviews with a 4.1-star rating, reflecting a mixed but engaged client base. Their service portfolio covers commercial HVAC systems, high-end residential installations, commercial refrigeration, and specialized restaurant kitchen equipment. The business operates Monday through Friday from 8 AM to 5 PM, with emergency dispatch available through a dedicated line.
What distinguishes Arista from many regional contractors is their specialization in Daikin VRV systems and commercial refrigeration, particularly for restaurant kitchens. Their fleet of over 100 service vehicles enables same-day response across the metro area, a logistical advantage for multi-property managers and commercial clients. The company offers ELITE Residential HVAC service, positioning them toward upscale homeowners seeking comprehensive maintenance agreements rather than one-time repairs. Their website references a workmanship guarantee and maintenance contracts designed to control long-term costs, though specific warranty terms are not detailed online.
Customer experiences reveal both strengths and frustrations. One reviewer detailed a same-day emergency call during a heat wave where Arista technicians arrived with ETA updates, photographs, and video documentation of the work performed. Another customer described a recurring issue requiring multiple visits, ultimately resolved by a technician who identified a wiring problem missed during earlier service calls. These accounts illustrate that response time and documentation quality tend to satisfy, while billing disputes and communication during extended service sequences generate friction.
What Customers Say
Of 57 reviews, the 4.1-star average reflects polarized experiences. Positive reviewers cite fast response times, detailed service reports, and specific technicians who resolve complex problems. Negative reviewers focus on billing disputes, charges for failed repair attempts, and communication breakdowns during multi-visit service sequences.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| FridayToday | 8 AM–5 PM |
| Saturday | Closed |
Services
Commercial HVAC Installation
New system design and installation for commercial buildings, including Daikin VRV systems and luxury commercial properties.
Commercial HVAC Maintenance Agreements
Scheduled maintenance contracts for commercial HVAC systems, including twice-annual tune-ups and filter replacement.
ELITE Residential HVAC Service
Comprehensive residential HVAC services targeting high-end homes and multi-unit residential properties.
Central AC Installation & Repair
Installation, repair, and diagnostics for residential and commercial air conditioning systems.
Commercial Refrigeration Repair
Service and repair for commercial refrigeration equipment, walk-in coolers, and display cases.
Restaurant Kitchen Equipment Service
Specialized service for commercial kitchen equipment including ventilation and refrigeration.
HVAC Emergency Repair
Same-day emergency response for HVAC failures, with dedicated emergency phone line and rapid dispatch.
Daikin VRV Services
Installation and servicing of Daikin variable refrigerant flow systems, a recognized commercial HVAC technology.