Marshall & Sons Service Station, Inc.

Marshall & Sons Service Station, Inc. operates at 701 Montauk Highway in Montauk, New York, serving the easternmost community of Long Island as a combined fuel station, convenience store, and full-service auto repair facility. The business holds a 3.7-star rating drawn from 43 customer reviews, reflecting a mixed but substantive track record in the Montauk area. Beyond retail fuel services, the company maintains four distinct divisions covering home heating oil, propane delivery, plumbing and heating/air conditioning work, and vehicle repairs including NYS inspections. Operating hours span from 5 AM to 8 PM daily, with a 24-hour emergency line available for urgent situations.

What distinguishes Marshall & Sons from typical Montauk service stations is their multi-trade capability under one family-owned banner. Their Prado Bros. Plumbing & Heating division handles new construction, remodels, and system design while combining contemporary technology with what the company describes as old-school service approaches. The MER Service Corp. branch provides road and beach towing alongside quick tire repairs, filling a practical niche for a seasonal beach community. Customers benefit from paperless billing options and automatic credit card payments, while the promise that real people answer the phone rather than automated systems addresses a frequent homeowner frustration with service contractors.

Customer feedback highlights specific interactions that shaped service experiences. One reviewer documented a vehicle repair scenario where a rock was removed from a wheel bearing, noting the work was completed within an hour but expressing concern about the lack of upfront communication regarding the one-hour minimum labor charge. Another customer referenced their 2001 Jeep Grand Cherokee in a partially visible review. The technician named Brittney was specifically mentioned in discussions about billing inquiries, with reviewers acknowledging professional conduct from staff members who assisted initially and at the register.