Aurora Hvac Services

Aurora Hvac Services operates as an HVAC contractor in New Rochelle, New York, maintaining 24-hour availability across all seven days of the week. The business holds a current rating of 1.5 stars derived from 14 customer reviews, placing it among the lower-rated contractors in the local market. Service calls are dispatched throughout the greater New Rochelle metropolitan area, addressing residential heating and cooling needs for homeowners facing emergency breakdowns or scheduled maintenance requests. The company can be reached directly at (914) 479-4188 for same-day service inquiries.

Aurora Hvac Services maintains round-the-clock emergency response capability, distinguishing itself from contractors who operate strictly on Monday-through-Friday schedules. This availability proves particularly valuable during summer heat waves or winter cold snaps when HVAC systems fail without warning. The business accepts service assignments through home warranty administrators, positioning itself as a vendor option for homeowners holding coverage through third-party protection plans. Service technicians arrive in marked vehicles and provide on-site diagnostics before recommending repair or replacement solutions.

Customer reviews document a pattern of service failures including missed appointments, communication breakdowns, and disputes over warranty-covered repairs. One homeowner recounting a September 2025 service call describes waiting until 9 PM without a technician, then receiving a cancellation notification the following day after taking personal leave from work. Another reviewer alleges that furnace damage occurred during an attempted repair, leaving the system in a condition described as untouchable by subsequent contractors. A third customer mentions being pressured to authorize replacement services after an initial repair attempt was allegedly mishandled, describing interactions as rude and insistent.