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Claim This BusinessCaldwell AC Services has operated as a family-owned HVAC contractor in New Rochelle since 2008, earning a flawless 5.0-star rating across 35 verified reviews. The company maintains 24/7 availability year-round, serving not only New Rochelle but also the neighboring communities of Pelham, Larchmont, Mamaroneck, and the broader Westchester County region. All technicians hold EPA certification and undergo background checks, providing residents of these lower Westchester neighborhoods with a credentialed option for heating and cooling needs.
What distinguishes Caldwell AC Services from neighboring contractors is their documented 60-minute emergency response and transparent flat-rate pricing model. The company installs equipment from major manufacturers including Carrier, Trane, and Lennox, and conducts Manual J load calculations to ensure properly sized systems. Their indoor air quality offerings extend beyond standard filtration to include UV-C germicidal lights and whole-home dehumidifiers, a specialty that many residential HVAC companies in the area do not explicitly offer. They also integrate smart thermostats from Nest, Ecobee, and Honeywell with existing home networks.
Customer reviews name specific technicians who handled particular scenarios. For Berat Kaya's household, Chris performed the initial inspection and diagnosis before recommending a full system replacement, while Robin and Jeffrey returned the next day to complete the installation, with the reviewer noting that Mr. Sam was "the most kind and nicest man he had ever met." Another reviewer, Abderraouf Ridha, described how Dan offered multiple options for a 1957-era wall heating unit before completing a four-hour replacement. A reviewer named Aryan noted the company's immediate response to a garbage disposal issue, with the technician allowing a young child to assist and handling the home warranty company paperwork directly.
35 reviews yield a perfect 5.0 average rating, with multiple reviewers specifically praising technician honesty, same-day arrival pace, and transparent flat-rate pricing. Technicians named in reviews include Chris, Robin, Jeffrey, Mr. Sam, and Dan, with several reviewers noting these individuals exceeded expectations during system replacements or emergency repairs.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
24/7 emergency service with 60-minute response, equipped with common parts for single-visit repairs diagnosing refrigerant leaks, compressor issues, and electrical faults.
Installation of ENERGY STAR-rated AC and heat pump systems from Carrier, Trane, and Lennox, including Manual J calculations, duct leakage testing, and thermostat calibration.
Seasonal tune-ups including filter replacement, burner inspection, heat exchanger checks, airflow verification, and carbon monoxide safety testing.
Whole-home MERV 13+ filtration, UV-C germicidal lights, and ENERGY STAR dehumidifiers designed to reduce allergens and respiratory irritants.
Installation and configuration of Nest, Ecobee, or Honeywell Wi-Fi thermostats with smartphone remote access, learning schedules, and energy reporting.
Priority-scheduled maintenance agreements with seasonal tune-ups, discounted parts, and annual service reminders for enrolled members.