Great Bison Heating and Cooling

Great Bison Heating & Cooling operates from 2789 Main St. in Newfane, NY, and has served Niagara County since 2018. The company holds a perfect 5.0-star average across 455 client reviews, a volume that reflects consistent execution over multiple heating seasons. Beyond Newfane itself, their crews respond to service calls across the broader Niagara County corridor. As a locally owned contractor, they handle everything from routine furnace maintenance to full replacements for residential customers who expect a working system before the next cold snap arrives.

The company advertises round-the-clock availability, every day of the week, so a homeowner facing a heating failure at midnight or on a holiday weekend can reach a live technician without navigating an automated queue. Their service descriptions cover new installations, repairs, and preventive maintenance for both heating and cooling systems. Rather than pursuing national franchise marketing, their presence lives almost entirely in local word-of-mouth and repeated customers, which shapes how they allocate appointment slots and communicate with each caller.

Reviewers repeatedly highlight how quickly Great Bison responds. Bryan Gursslin called the office for a central A/C unit blowing hot air and says technician Andrew arrived the same day, diagnosed the issue clearly, and kept the invoice reasonable. On December 28, 2025, Gursslin reached out again for a mobile home furnace delivering cold air and describes Andrew restarting the system, walking through the plugged filter that had triggered a protective cooling mode, and confirming normal operation before leaving. The Timber family waited several months after an Amana furnace installation performed by Andy and Tim before submitting their review, specifically crediting Andy as the owner for explaining equipment operation and Tim for professional installation work.