Universal Heating And Cooling

Universal Heating And Cooling serves residential and light commercial customers in Newfane, New York, and the surrounding Niagara County area. The contractor maintains a 4.0-star rating from a single verified customer review and operates Monday through Friday from 7 AM to 4:30 PM. Potential clients can reach the office directly at (716) 799-3622 during business hours. As a traditional heating and cooling contractor, the business focuses on the core trades of furnace, boiler, and air conditioning installation, repair, and routine maintenance for existing structures.

With no web presence to showcase specific brand partnerships or specialized certifications, this contractor differentiates through customer service philosophy alone. The single available review describes an instance where the company could not accommodate a particular service request but nevertheless invested time in connecting the caller with a competitor who could help. This approach reflects a customer-first orientation that some area homeowners may find valuable when seeking honest assessments or referrals.

The lone customer review comes from Jim Schmidt, who contacted the contractor regarding a manufactured home heating or cooling need. Rather than simply declining the job, the team provided a direct referral to another contractor who specializes in that housing type. Schmidt described the interaction as having "great attitude on the phone," highlighting the professionalism of whoever handled the inquiry. No other customer stories or technician names emerge from the available review data.