Crown Electric Supply Co. Inc.

Crown Electric Supply Co. Inc. is a lighting store in Ontario, New York, with an exceptional 4.9-star rating from 87 reviews. The business serves both residential homeowners and commercial property owners, offering a wide selection of lighting fixtures along with electric and plumbing supplies. Customers can visit the showroom Monday through Friday from 7 AM to 5:30 PM, or Saturday from 8 AM to 12 PM. The team provides personalized guidance, helping shoppers find the right fixtures and bulbs for their specific projects, whether updating exterior lighting, installing kitchen track lighting, or selecting bathroom vanity lights.

What sets Crown Electric apart is the team's commitment to customized solutions rather than generic retail service. Reviewers consistently praise the staff for taking the time to educate customers on product compatibility and demonstrating how different options work. The team puts together detailed quotes and verifies that everything needed is in stock before customers commit to a purchase. For items not readily available, the staff special orders products and ensures timely delivery. This hands-on approach keeps commercial property owners returning for all their electric and plumbing needs, preferring Crown over big-box competitors.

Customer stories highlight the knowledgeable team members who make the difference. A reviewer described Ashley as confident, knowledgeable, and straight to the point, noting she provides education on which light bulbs work best with specific fixtures. Another customer recounted how the team demonstrated different lighting offerings, answered all questions, and ensured every component needed for installation was in stock. Commercial property owners specifically mention choosing Crown over national retailers for both electric and plumbing supplies, valuing the personalized service and product expertise.