MGM Heating And Cooling

MGM Heating and Cooling has served Penfield and the greater Rochester area since 2011, operating as a fully licensed and insured contractor with a perfect 5-star average across 123 verified reviews. CEO Gedeon oversees all field work, directly handling diagnostics and installations rather than delegating to subcontracted technicians. The company maintains 24-hour emergency availability across Monroe and surrounding counties, including Fairport, Victor, and Webster, responding to furnace failures, AC breakdowns, and hydronic system emergencies within the same day of client contact.

What distinguishes MGM from regional competitors is the direct-owner model combined with Amana equipment partnerships and transparent pricing practices. Gedeon performs all repair diagnoses personally, showing homeowners exactly what is happening inside their systems before recommending replacements, a departure from the diagnostic fee models common among larger HVAC companies. The company offers free in-home estimates for new installations, with all work backed by full warranties and a 100% satisfaction guarantee. Their hydronics expertise extends to tankless water heater installations and boiler repairs, covering heating infrastructure that many Rochester-area contractors subcontract to plumbers.

Customer stories from reviewer accounts underscore the rapid-response reputation built over 14 years. Albina Bubina described Gedeon and his team arriving at 9 a.m. after a 7 a.m. emergency call, installing a new furnace, tankless water heater, and redesigned vent pipes within hours after basement flooding destroyed her existing heating system. Jack Keenan documented Gedeon arriving on a Sunday afternoon within one hour of his call, diagnosing a failed furnace and returning the following Tuesday to install a high-efficiency replacement with corrected ductwork and a new thermostat. Dave Holtzman noted that multiple Rochester-area 24-hour services quoted 24-hour to week-long wait times before Gedeon arrived at his door within 60 minutes on a subzero December night.