Heckman Refrigeration
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About Heckman Refrigeration
Heckman Refrigeration holds a perfect 5-star rating across 9 reviews in Port Jervis, New York, where the business has built its reputation as a full-service air conditioning contractor. The company operates Monday through Friday from 7 AM to 5 PM, with Saturday hours extending to 6 PM and Sunday availability for emergency calls. Reviewers consistently mention service throughout the Port Jervis area and surrounding Orange County communities, describing the team as responsive and dependable for both residential homes and commercial properties.
What distinguishes Heckman Refrigeration from competitors is their commitment to repair over replacement whenever feasible. One reviewer detailed how technician Zach successfully repaired a Cooper Hunter ductless system that had suffered rodent damage, completing the job for $125 after another contractor quoted a full system replacement. Another customer praised the team for arriving within 30 minutes during a brutal heatwave to assess an aging 19-year-old system. This diagnostic-first approach, combined with fair pricing on new system installations, has generated strong word-of-mouth recommendations across the local community.
Customers consistently highlight specific technicians who exceeded expectations. Zach earned praise for listening to a homeowner's troubleshooting efforts before diagnosing a board modification requirement that others missed. John Heckman himself received recognition for helping a customer source a replacement part from another installer's previous work, then completing the installation promptly. A reviewer with multiple rental properties described the team as always showing up when promised and delivering quality results at reasonable rates.
What Customers Say
All 9 reviewers gave 5-star ratings, with 3 specifically mentioning same-day or 30-minute emergency response during heat waves. Zach and John are named positively across 4 reviews, with customers praising their diagnostic skills and willingness to repair rather than replace. One review notes occasional reliability concerns, but the overwhelming sentiment emphasizes fair pricing and effective solutions.
Working Hours
| SundayToday | Open 24 hours |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| Thursday | 7 AM–5 PM |
| Friday | 7 AM–5 PM |
| Saturday | 7 AM–6 PM |
Services
AC Repair & Maintenance
Diagnose and repair cooling systems, including older units and complex issues other contractors could not resolve.
New AC System Installation
Install new central air systems with pricing comparable to systems from 19 years ago, per one customer.
Ductless Mini-Split Systems
Service and repair ductless split systems from various manufacturers, including Cooper Hunter brands.
Commercial Refrigeration
The business name indicates refrigeration expertise, likely serving commercial cooling and refrigeration needs.
Emergency HVAC Service
Same-day and 30-minute response available for AC failures during extreme heat conditions.