Smith Plumbing & Heating/Kitchen & Bath

Smith Plumbing & Heating/Kitchen & Bath holds a 4.5-star rating across 90 verified reviews in Port Jervis, New York. This contractor serves homeowners throughout the Port Jervis area and surrounding Orange County communities, offering both traditional plumbing services and specialized kitchen and bath renovation work. The business maintains standard weekday hours from 8 AM to 5 PM, with Saturday availability until noon for customer convenience.

What distinguishes this contractor from others in the region is their commitment to diagnosing and resolving the underlying cause of problems rather than applying temporary fixes. Reviewers consistently describe the approach as thorough, with one customer specifically noting that technician Chris refuses to perform bandaid service and instead works to identify and resolve root causes. The team handles projects ranging from routine maintenance on aging heating systems to complete master bath and kitchen renovations, bringing what multiple reviewers describe as meticulous attention to detail and professional project management from start to finish.

Customer stories from reviewers highlight specific technicians by name. Chris handled a 40-year-old HVAC system cleaning, achieving results that another contractor had failed to deliver despite charging significantly more. For bathroom renovations, reviewers Bill and Joe were noted for their attention to detail and respectful treatment of the homeowner's property. The office staff, particularly Cathy, receives consistent praise for pleasant and professional communication. These named technicians represent the broader team that has earned the business long-term customer loyalty across a range of residential projects.