Hilton Garden Inn Roslyn
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About Hilton Garden Inn Roslyn
The Hilton Garden Inn Roslyn sits in Port Washington, New York, earning a 4.4-star rating from 1,085 reviews. This hotel provides accommodations in the Roslyn area, serving visitors to Nassau County on Long Island's north shore. The property offers guest rooms and on-site dining for travelers visiting the greater Port Washington region.
Guest reviews frequently mention the hotel's room quality, with specific praise for comfortable beds, clean accommodations, and adequate shower water pressure. The on-site restaurant provides convenient dining options for guests. The property maintains common areas including the lobby and hallways that reviewers describe as clean.
Individual customer experiences vary significantly. One reviewer, Tiana M, described receiving prompt room accommodation after a booking discrepancy and appreciated quick resolution when reporting warm water issues. However, another guest, Varun Kumar, reported significant problems including dirty towels and a leaking showerhead, with an unsatisfactory response from front desk staff regarding a room change request.
What Customers Say
Of three sampled reviews, two are positive and cite clean rooms, comfortable beds, and responsive staff. One negative review describes maintenance and customer service failures. Recurring positive themes include room cleanliness and bed comfort.
Services
Guest Accommodations
Hotel rooms with various bed configurations including King and Queen options.
On-Site Restaurant
Restaurant serving breakfast, lunch, and dinner under one roof for guest convenience.
Hotel Cleaning
Housekeeping services maintaining clean rooms, bathrooms, and common areas.
Front Desk Services
24-hour front desk assistance with check-in, check-out, and guest requests.
Room Maintenance
Maintenance services addressing room issues including plumbing and amenities.