Nichols Electric, Plumbing, Heating, & Cooling

Nichols Electric, Plumbing, Heating, & Cooling serves residential and commercial clients throughout Rochester, New York, and surrounding Monroe County communities. With a 4.9-star rating aggregated from 3,770 client reviews, the company has built a reputation for reliable service across multiple trade disciplines. The business operates Monday through Friday from 8 AM to 4 PM, providing electrical, plumbing, heating, and cooling solutions to homeowners and businesses seeking a single trusted provider for diverse property maintenance needs.

Customer feedback consistently highlights the company's communication practices and technician professionalism. Reviewers describe receiving advance notice of technician arrivals, including photos and estimated arrival times, which many note surpasses typical contractor experiences. The estimation process includes a transparent fee explanation, and customers report feeling informed throughout service visits. Several reviews contrast Nichols' pricing favorably against competitor quotes, with one reviewer noting savings of roughly fifty percent compared to an alternative provider.

Named technicians appearing across recent reviews include Jesh, who handled a complex sink replacement involving plumbing reconfiguration; Ben, who installed bathroom ventilation fans and maintained ongoing communication throughout the process; and Ethan, an electrician praised for his professional approach. A reviewer working with Ben and Jake described the pair as knowledgeable and efficient, noting they asked clarifying questions to ensure project outcomes matched homeowner expectations. These individual experiences illustrate the company's capacity for personalized service delivery across varying project scopes.