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Claim This BusinessGodbout's Plumbing & Heating has served Schenectady and the surrounding Capital Region for years, building a reputation on honest work and reliable service. The company holds a 4.9-star rating across 23 verified reviews, a mark that places it among the most trusted residential plumbers in the area. Charles Godbout, who handles service calls, learned the trade from his father Bill and continues that family tradition of craftsmanship.
What distinguishes this contractor from others in the area is their dedication to seeing every job through completely. Reviews note that Charles confirms proper drainage and full function before leaving a property, a step many technicians skip. They handle water heater installations, including AOSmith units, and tackle challenging repairs like cracked sewer lines that other contractors could not resolve.
Customer stories from Laura Lake describe a same-week repair for a cracked sewer pipe, with Charles fitting the work into his schedule when she called. John Ciatto's review mentions a 40-gallon water heater install with punctual arrival and efficient completion. Tam Riley's experience, rated 2 stars, represents the rare instance where response time during a shower emergency did not meet expectations.
The 23 reviews generate a 4.9 average, with 7 reviewers specifically praising Charles by name for responsiveness, fair pricing, and professional diagnostics. Four reviewers mention same-week or on-time arrival. The lone 2-star review from Tam Riley cites a shower emergency where water was lost to the whole house; all other reviews rate 5 stars.
Installation of AOSmith units and repairs to existing water heaters, with 40-gallon models mentioned in reviews.
New faucet installation and valve replacement, including drip fixes and supply line work.
Cracked sewer pipe repair and drain corrections to ensure proper function.
Furnace cleaning, boiler maintenance, and heating system servicing.
Old piping repair and replacement, including drain corrections and leak fixes.