Long Energy

Long Energy has served Schenectady County and the broader Capital Region since 2008, delivering propane and heating services to homeowners across Albany, Troy, and the surrounding townships. With a 4.4-star rating gathered from 159 verified customer reviews, the company has built a reputation for responsive emergency service and reliable delivery schedules. Their team operates Monday through Friday from 7 AM to 4 PM, handling both routine fuel deliveries and urgent repair calls throughout the year.

What distinguishes Long Energy from other regional fuel suppliers is their commitment to same-day emergency response, particularly during New York winters when heating failures can become dangerous quickly. The company handles propane Empire Heater diagnostics, furnace repairs, and complete tank installations for new homes. Several reviewers mention receiving assistance outside normal business hours, with technicians arriving the next morning for after-hours emergencies. Long Energy also accommodates new customers transitioning from other providers, streamlining the switchover process.

Customers repeatedly praise the company's handling of crisis situations. One reviewer describes a furnace failure during a bitter cold spell while the home was unoccupied, yet Long Energy coordinated a technician who arrived within 20 minutes and resolved the issue. Another customer recounts a propane scare before Christmas, new homeowners called on New Year's week, and tanks were installed within two days. A third reviewer notes an emergency delivery arrived ahead of a major storm, providing peace of mind when it mattered most.